Plans and billing
The Free plan, paid plans, invoices and payments.
- How does pricing work?You pay per stream for the quality you choose. More streams get a volume discount, and yearly billing gives you 2 months free.
- Where are my invoices and receipts?In Studio under Billing. The payment history lists every payment with its invoice (as a PDF) and its receipt. Stripe also emails you a receipt.
- What if a payment doesn’t go through?We let you know and try again. Running streams keep going for a short time; after that, new streams can’t start and running ones pause a few days later. Your media and settings stay safe.
Still need help?
Email us at [email protected] and tell us what you were trying to do.
Tip: in Studio, open your account menu and click VERSION to copy it into your email. It helps us find the answer faster.