What files can I upload?
Videos: MP4 with H.264 video and AAC or MP3 sound, or no sound. Sound: AAC (.m4a, .aac) or MP3. Pictures: JPEG or PNG.
What Studio accepts
| Type | Formats |
|---|---|
| Video | MP4 with H.264 video and AAC or MP3 sound, or no sound |
| Sound | AAC (.m4a, .aac) or MP3 |
| Pictures | JPEG or PNG |
WAV and FLAC sound can’t be uploaded to Studio today.
Why these formats?
H.264 video with AAC sound is a common streaming format, and every platform we stream to takes it. LiveGoLive sends your video without re-encoding it or changing its quality. Sound is converted once to AAC, which every platform we offer accepts, and pictures play silence.
Each platform still sets its own rules, such as picture size, frame rate and bitrate. Being able to upload a file doesn’t mean every platform accepts it, so check your platform’s settings before you go live.
My file isn’t accepted
Use LiveGoLive Desktop: it’s free, it runs on your own computer, and it checks whether your media meets each platform’s rules and prepares it if not. iPhone videos are usually H.265 (HEVC) and need this step. See My file isn’t accepted. What now?
Extra tracks in a file
Only the first video track and the first sound track are sent. Cover images, chapters, subtitles and extra sound tracks are left out, and your file isn’t changed.
Is there a limit on picture size or frame rate?
Not for uploading. Your plan sets the highest quality you can stream, and that’s checked when you start a stream. Your platform may set lower limits of its own.